To our Valued Clients, Customers, and our Brokers
In light of recent developments surrounding the spread of COVID-19, it has become clear that the world is facing an unprecedented event. We understand our clients will continue to have housing needs, but the health and wellbeing of our agents, clients, friends, tenants, families, and community will remain our top priority.
We are implementing the following precautions to address the spread of COVID-19 Coronavirus:
• Adhering to the Center for Disease Control (CDC) protocols and guidelines, at a minimum.
• We are balancing the needs of our clients who have housing needs while limiting open houses, avoiding large gatherings, and encouraging creative, efficient ways of exposing or showing homes during this crisis.
• We are maintaining a high level of cleanliness practices in all of our offices. While we assess the safety of doing so, we will continue to keep open.
For those attending open houses:
We are encouraging our agents to show homes virtually or by appointment only, but we are allowing individual agents and sellers to make that decision for now. We recommend the use of booties, soap, wipes, and hand sanitizers in common areas.
For our clients:
We are prepared to move our business online, from virtual meetings, video tours, FaceTime/Skype showings, hands-free open house registration, electronic payments, digital signatures, and online transaction management system. We are working hard to protect our clients, agents, staff, tenants and landlords to prevent the spread of disease, while doing our best to continue helping you buy or sell homes.
At this time, our offices are open but may close as needed. We encourage the use of phone, text, and email when communicating with our agents. We will move all scheduled events, trainings and seminars online. We will support our agents and help them effectively service your needs while ensuring their comfort and yours with how best to deal with this challenging situation. You are encouraged to call-in to speak with an agent and to set up appointments in advance.
Please visit our website for office and broker contact information.
We hope that you stay healthy as we all navigate this together.